Privacy Policy

1. Introduction Tri City Mini Splits ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect We may collect personal information such as your name, phone number, email address, and service address when you fill out forms on our site or contact us for service.

3. How We Use Your Information We use your information to:

Schedule and perform HVAC/Mini Split services.
Communicate with you regarding appointments, quotes, and invoices.
Send service reminders or promotional offers (only if you have opted in).

4. SMS Consent and Phone Numbers (Strict Non-Transfer Policy) By providing your phone number, you consent to receive text messages from Tri City Mini Splits regarding your service requests. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security We implement reasonable security measures to protect your personal information from unauthorized access or disclosure.

6. Contact Us If you have questions about this policy, please contact us at contact@tricityminisplits.com